Submit a complaint
Incofin cvso strives to be a responsible investor. Your feedback is important to us. All external stakeholders are invited to submit their feedback, concerns or complaints via grievance@incofin.com.
To provide you with the best possible service Incofin cvso encourages you to include all relevant information in your complaint such as:
- Your name and contact details;
- The name of the Incofin Investee or Investor to which the report relates (e.g.: the name of the relevant company, fund, fund manager or financial institution);
- Information regarding the misconduct or malpractice;
- Information regarding any harm caused by the alleged misconduct or malpractice, provided in as much detail as possible;
- Any documents that can support the allegation of misconduct or malpractice;
- Information on the steps taken prior to submitting the report or complaint to address the alleged misconduct, malpractice or harm (if any);
- Information regarding the desired resolution;
- Any special request regarding confidentiality of the person or entity making the complaint.
